How can we help?
Answers to common OFSYRA Invoice questions, and how to reach us for anything else.
How do I delete my account and data?
Open OFSYRA Invoice, go to Settings, and choose Delete Account. You'll be asked to confirm before anything is removed.
What happens if Apple Mail isn't set up on my device?
OFSYRA Invoice offers a Share Invoice option instead, using iOS's built-in share sheet, so you can still send the invoice PDF and any attachments.
Where is my data stored?
Your invoice records are stored on your device. Apple devices use your private iCloud account for sync; Android uses a private area of your Google Drive for backup and sync. Apple and Android do not currently share invoice records or accounts. Purchase verification and optional measurement are described in the separate platform privacy policies.
How do I manage or cancel OFSYRA Invoice Pro?
On Apple, manage or cancel Pro in your Apple Account's subscription settings. On Android, use Google Play under Payments and subscriptions → Subscriptions. Pro is billed by the store where you subscribed; Apple and Android subscriptions are separate.
Does deleting my account cancel my subscription?
No. Deleting app data does not cancel an App Store or Google Play subscription. Cancel Pro separately in the store where you subscribed if you no longer want it to renew.
I use OFSYRA Invoice on Android. How do I delete my data or manage Pro?
On Android, open the More tab, scroll down and choose Delete Account. See the Android deletion page for the steps, including what to do if you no longer have the app. Pro is billed through Google Play, so manage or cancel it in Google Play under Subscriptions; deleting your data does not cancel it.
Is OFSYRA Invoice available on Android as well as iPhone and iPad?
Yes. Download the Apple app from the App Store or the Android app from Google Play. Both offer invoices, quotes, PDF documents, customer management, manual payment tracking and the business logo designer. Their accounts, cloud storage and subscriptions remain separate.
How many invoices and quotes can I send free?
Free includes two distinct invoice or quote sends combined per calendar month. Resending the same document does not use another send. A quote and the invoice made from it are separate documents. Pro allows unlimited sending, and existing records remain accessible when Pro ends.
Can I turn a quote into an invoice?
Yes. Create a quote with its own number and validity date. After agreeing the work with your customer, record acceptance in the app and create a linked, editable invoice draft. Recording acceptance does not send an acceptance request to your customer. Quotes stay separate from invoice revenue charts.
Can I add a logo and attach receipts?
Upload your existing business logo or create one in the app to use on invoices and quotes. When preparing a document to send, scan a paper receipt, take a photo or attach a supporting file. These attachments are supporting documents; the app does not automatically turn receipts into expense accounts or tax calculations.
Does OFSYRA automatically take or detect payments?
No. Your payment details appear on your invoice PDF so customers can pay you using those details. You manually mark invoices as paid. Revenue charts use the invoices you have marked paid; OFSYRA does not process bank payments or automatically confirm bank deposits.
Still need help?
Email us at support@ofsyra.com and we'll get back to you directly.
Download OFSYRA Invoice from the App Store or Google Play.
Read the Apple privacy policy or Android privacy policy for your platform.