Delete your data

Sample demo data

For the sample demo, choose Exit demo or More, then Reset sample data. This discards only temporary sample changes and does not delete your real invoices, Google account or private Drive backup.

Delete everything from inside the app

1. Open OFSYRA Invoice and make sure your phone is online.
2. Tap the More tab (the Settings screen), scroll to the bottom and tap Delete Account.
3. Read the warning and confirm.

This permanently deletes your business details, customers, invoices, attachments and email history from the phone, from the private OFSYRA area of your Google Drive, and records a deletion instruction for your other phones and tablets using the same account. Those devices apply the deletion when they next sync; offline copies remain until then. A small deletion marker is retained in the hidden Drive folder to prevent old data being restored. It cannot be undone. Keep the device performing the deletion online until the App confirms completion.

If you no longer have the app

Your backup is still in your Google Drive. To remove it:

1. Open Google Drive on a computer and go to Settings, then Manage apps.
2. Find OFSYRA Invoice, open its options and choose Delete hidden app data.
3. Optionally remove the app’s access at myaccount.google.com/permissions.

Deleting hidden app data in Google Drive removes the cloud copy, but does not remotely erase copies already stored on your devices. If you still use the App on any device, it will pause and ask what to do when it detects the missing cloud copy. Choose to delete that device’s data too; choosing to upload again restores its copy to Drive. Use the in-app Delete Account option when possible to send the deletion instruction to your other devices.

Need help deleting your data?

You can email a deletion request to privacy@ofsyra.com. Tell us you use OFSYRA Invoice for Android and whether you still have access to the App and your Google account. Do not send passwords, verification codes or invoice files. We can delete support information we hold and guide you through removing device and Drive copies; we cannot access or remotely erase your private Google Drive folder.

What deleting does not do

• It does not cancel your subscription. Open Google Play, tap your profile picture, then Payments & subscriptions, Subscriptions, OFSYRA Invoice Pro, then Cancel subscription. You keep Pro until the end of the period you have paid for.
• It does not delete emails you sent to your customers, or copies they hold.
• It does not delete messages you sent to us for support. Email privacy@ofsyra.com to request deletion. We may retain information where needed for legal obligations or to resolve an outstanding complaint, and will explain any applicable exception.

Signing out is different

Signing out keeps your invoices on the phone and in Drive. Use it when you only want to stop syncing.

Questions

Email privacy@ofsyra.com. See also the Android Privacy Policy.